Institute Information

The Countryside and Community Research Institute is a collaboration between the University of Gloucestershire, the University of the West of England, the Royal Agricultural College and Hartpury College for the purposes of research, education and knowledge exchange. The Institute uses corporate service functions (e.g. financial, legal, etc) of all of these institutions as applicable to the employment of staff and the institution of the lead researcher for projects.

The University of Gloucestershire is a company limited by guarantee registered in England and Wales. Registered number 06023243.

Registered office: The Park, Cheltenham, GL50 2RH.

VAT number: 886143987

University of the West of England is a statutory higher education corporation incorporated under the Education Reform Act 1988 as amended.

Hartpury College is a Statutory Further Education Corporation and was established by the 1992 Further and Higher Education Act.

All three institutions are exempt charities by statute.

Customer Focus

The Countryside and Community Research Institute aims to treat all those it is in contact with professionally and courteously, and to carry out its research diligently and effectively.

We will always strive to ensure that effective means of communication are open to our customers, and that customer requests and enquiries are dealt with in a speedy and efficient manner. Where we are unable to provide a full response straight away, we will always acknowledge your enquiry.

We welcome your feedback, whether as a complaint or as a commendation, to find out how you feel about the work we do and will use this information to improve how the Institute works. This helps us to understand your needs and cater for your requirements in the best way possible.

All comments or complaints should be directed to the Institute’s Business Manager at the details given in the contacts section and in the case of complaints, an initial response will be provided within 10 working days.